Zeromix faucets are among the best quality faucets available. Zeromix affirms this quality by giving a five-year guarantee on all its products. This guarantee covers the following items:
The components of the faucets are guaranteed for five years.
Free postage or delivery of parts, where there are any manufacturing faults.
In the first year there is a replacement guarantee for the whole faucet if there are any manufacturing faults. In the second to fifth year, faucets are repaired or replaced by us free of charge.
Exclusions:
Failures caused by bad installation or incorrect use by the consumer fall outside the guarantee.
Cases of calcification and bad maintenance are also excluded from the guarantee, as is surface damage due to the use of aggressive or abrasive cleaners.
Complaints:
If you have any complaints, please inform your dealer, who will then ensure that the complains process runs smoothly. Take the receipt from your purchase and the Zeromix guarantee certificate. The guarantee period begins from the date of purchase of your Zeromix faucet.